Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, and payment information.

Trading Data

We collect information about your trading activities, including portfolio data, transaction history, and trading preferences to provide you with personalized insights and recommendations.

Usage Information

We automatically collect certain information about your use of our services, including your IP address, browser type, device information, and how you interact with our platform.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our services, including processing transactions, providing customer support, and delivering personalized content.

Communication

We may use your contact information to send you important updates about our services, security alerts, and marketing communications (which you can opt out of at any time).

Analytics and Improvement

We analyze usage patterns to understand how our services are used and to develop new features and improvements that benefit our users.

Information Sharing

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and analytics services.

Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal processes or protect our rights and property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

Encryption

We use industry-standard encryption to protect your data both in transit and at rest. All sensitive information is encrypted using AES-256 encryption.

Access Controls

We implement strict access controls and authentication measures to ensure that only authorized personnel can access your personal information.

Regular Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes.

Your Rights

Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format.

Correction and Updates

You can update or correct your personal information at any time through your account settings or by contacting our support team.

Deletion

You have the right to request deletion of your personal information, subject to certain legal and operational requirements.

Opt-out

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Cookies and Tracking

Essential Cookies

We use essential cookies that are necessary for the operation of our website and services. These cookies cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and to improve our services. You can opt out of these cookies through your browser settings.

Marketing Cookies

We may use marketing cookies to deliver personalized advertisements and measure their effectiveness. You can control these cookies through our cookie preferences.

Important Notice

This privacy policy may be updated from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

By continuing to use our services after any changes to this privacy policy, you acknowledge and agree to the updated terms.

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your information, please don't hesitate to contact us.

This privacy policy is effective as of December 2024 and applies to all users of Cryptolisis services.

For the most current version of this policy, please visit our website regularly.